Contact us

Do you need help with your purchase?

If you have questions related to a product on the webshop, or questions related to payment, delivery, or order status, then write directly to us on [email protected]

Contact customer service

If you have questions related to your Aduro-stove write to customer service on [email protected]


For claims regarding an Aduro-product, fill in the claim form with all necessary information.


Find guides on troubleshooting and other tips and tricks in our customer service center. Use the search field to find what you're looking for.

Visit our YouTube-channel to watch support videos on our most popular products.